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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mohamed Mohideen

Mohamed Mohideen

January 18, 2026

5  out of  5
rating by Mohamed Mohideen
"I worked with Victoria to set up my auto and home insurance policies, and she explained everything clearly. While reviewing the policy, she highlighted specific coverages that were relevant to my situation without pushing me to opt in. This was the smoothest insurance shopping experience I’ve had, and I highly recommend her."
We responded:
"Thank you, Mohamed, for sharing your experience! I'm glad to hear that our office was able to assist you with setting up your insurance policies in a way that was clear and relevant to your needs. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Darius Perry

January 16, 2026

5  out of  5
rating by Darius Perry
"Victoria Troche: a 20 minute phone call, under $300 monthly for a new car owner with no previous insurance. Polite, moves fairly quickly, returns calls, leaves no question unanswered so long as you ask VERY PATIENT and she provides advice based your experience and needs. You hired a good one, StateFarm. Her and McKenzie did well."
We responded:
"Thank you for your feedback, Darius! I'm happy to hear that Victoria and McKenzie provided you with such a positive experience. It's great to know that they were patient and attentive to your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Vincent Thomas

January 14, 2026

5  out of  5
rating by Vincent Thomas
"Victoria Troche helped us so much in finding the best rates for our new home owners insurance, she really worked hard I've had State farm since 1992 we have 3 cars our home and life insurance, Victoria made sure we stayed with State Farm and I was so happy she did. She is truly the best! Thanks again Victoria!"
We responded:
"Hey, Vincent! Thanks for letting us know that Victoria was such a help with your homeowners insurance and took the time to walk through options with you. We appreciate you sharing your long history with State Farm and trusting us with your auto, home, and life insurance needs. It means a lot to hear that her efforts made a difference for you, and we are grateful you chose to continue with our office."
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Annette Garrison

January 13, 2026

5  out of  5
rating by Annette Garrison
"My mother called State Farm. She wanted to change her home owner insurance carry. She spoke with Ms Mc Kenize who transferred her to a home owner specialist. Ms Victoria who was very pleasant. kind considerate and knowledgeable of her job My mother had so many concerns. But Ms Victoria she stated patient. She made several suggestions to help improve my mother's home owner insurance. Plus State Farms rates annually were a whole lot more reasonable. So Thank you very much the The State Farm Team of Ladies. We really appreciate your assistance and time"
We responded:
"Thank you, Annette, for sharing your mother's experience with us! I'm glad to hear that McKenzie and Victoria provided such helpful and considerate service. It's wonderful to know that they were able to address your mother's concerns and offer valuable suggestions. We appreciate your kind words and are here if you need anything else!"
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Tiffany Ennals

January 12, 2026

5  out of  5
rating by Tiffany Ennals
"She was great im never leaving"
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Kateara Johnson

January 10, 2026

5  out of  5
rating by Kateara Johnson
"Liz Sherstad is amazing! I'm glad I chose State Farm for my homeowners ' insurance. Went online received a quote and my agent walked me through every step of the process to give me the best rate possible. Liz was totally understanding to all of my questions, and gave me a really good quote. Very pleased with everything from start to finish!"
We responded:
"Thank you, Kateara! I'm happy to hear that you had a positive experience with us and that our office was able to assist you with your insurance. We’re committed to providing excellent service and ensuring all your questions are answered. If you need anything else, feel free to reach out!"
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darrell washington

January 9, 2026

5  out of  5
rating by darrell washington
"Wonderful customer service I really appreciate you. Thank you so much. I wish I was able to give you more stars but the most I can give you a five star but in my heart 20 star"
We responded:
"Darrell, thank you for your kind words! I'm so happy to know that our customer service made such a positive impact on you. Your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
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Hasan ILHAN

January 9, 2026

5  out of  5
rating by Hasan ILHAN
"Thank you for quick service."
We responded:
"Thank you, Hasan, for your kind words! I'm happy to know you appreciated our quick service. If there's anything else we can assist you with, feel free to reach out."
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Steve Hemingway

January 8, 2026

5  out of  5
rating by Steve Hemingway
"Katie was very patient with me and was very knowledgeable and helpful in helping me with what I needed"
We responded:
"Thank you, Steve! I'm happy to hear that Katie was able to assist you with patience and expertise. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Rafael Zorrilla Salamanca

Rafael Zorrilla Salamanca

December 26, 2025

5  out of  5
rating by Rafael Zorrilla Salamanca
"Super helpful"
We responded:
"Thank you, Rafael! I'm happy you found our service super helpful. If there's anything else you need, feel free to reach out anytime."
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Kaija Ranglin

December 24, 2025

5  out of  5
rating by Kaija Ranglin
"Very friendly, quick, and thorough. Great bundle on home and auto"
We responded:
"Kaija, thank you for your wonderful feedback! I'm happy to know you found our service friendly and efficient. It's great to hear you're satisfied. If you need anything else, feel free to reach out!"
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Leslie Gilliam

December 20, 2025

5  out of  5
rating by Leslie Gilliam
"Everything was explained to me in detail made my process so smooth and easy. I started my process online for renters only but with the auto quote that I received which is more manageable for me I will be adding that policy as well. Awesome customer service!"
We responded:
"Leslie, thank you for your wonderful feedback! I'm glad to hear that the detailed explanations made your process smooth and easy. It's great to know you're considering adding another policy as well. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Brandon

December 17, 2025

5  out of  5
rating by Brandon
"Ask for Katie, she made it quick and painless to get everything you need under five minutes"
We responded:
"Thank you, Brandon! I'm glad to hear that Katie was able to assist you efficiently. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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sisay asfaw

December 15, 2025

5  out of  5
rating by sisay asfaw
"Victoria was my best assistant , she’s very kind and real human kind who understands everything. She’s such excellent woman ever . Thanks"
We responded:
"Sisay, thank you for your wonderful feedback! I'm so happy to hear that Victoria made such a positive impact on your experience. She truly is a valuable part of our team. If there's anything else we can assist you with, feel free to reach out!"
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Sara Kassicieh

December 10, 2025

5  out of  5
rating by Sara Kassicieh
"Victoria was extremely kind, detail oriented and helpful. Would definitely recommend!"
We responded:
"Thank you, Sara! I'm happy to hear that Victoria provided you with such kind and detailed service. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Todd Smith

Todd Smith

December 8, 2025

5  out of  5
rating by Todd Smith
"The service from this office is fantastic. Friendly, knowledgeable, and thorough. I’d highly recommend."
We responded:
"Thank you, Todd! I'm happy you found our service friendly and knowledgeable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of R K

R K

November 23, 2025

5  out of  5
rating by R K
"(I highly recommend Victoria Troche)I truly appreciate your professionalism and the time you took to explain all my coverage options. You made everything clear and stress-free."
We responded:
"Thank you! I'm happy to hear that Victoria provided such a clear and stress-free experience for you. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Jesse Peralta

November 18, 2025

5  out of  5
rating by Jesse Peralta
"Great customer service"
We responded:
"Thank you, Jesse! I'm happy to hear you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Profile photo of Mena Jorree

Mena Jorree

November 13, 2025

5  out of  5
rating by Mena Jorree
"Victoria is very knowledgeable and helpful. She explained everything thoroughly! She is very responsive in a timely manner and very kind also! Makes me feel assured and confident to moving forward with State Farm."
We responded:
"Thank you for your review, Mena! I'm happy to hear that Victoria was able to provide you with such knowledgeable and helpful service. It's wonderful to know you feel assured and confident with us. Let us know if there's anything else we can assist you with!"
Profile photo of Morgan Marston

Morgan Marston

November 10, 2025

5  out of  5
rating by Morgan Marston
"Victoria was awesome in helping me switch my renters insurance from SC to MD, and walked me through my coverage very effectively! Could not recommend more!"
We responded:
"Morgan, thank you for your wonderful feedback! I'm happy to hear that Victoria was able to assist you with your renters insurance transition so effectively. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Ahmed Chopra

Ahmed Chopra

November 7, 2025

5  out of  5
rating by Ahmed Chopra
"Wonderful team, super easy process. Highly Recommend!"
We responded:
"Thank you, Ahmed! I'm happy to hear that you found our team wonderful and the process easy. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Brooke Flowers

Brooke Flowers

November 6, 2025

5  out of  5
rating by Brooke Flowers
"Katie made getting renters insurance for our new place so easy! She was incredibly prompt, patient, and took the time to walk me through every detail so I fully understood our coverage. It felt so nice to work with someone who genuinely cares and makes the process simple. Couldn’t recommend Liz, Katie, and the team enough — they made everything seamless from start to finish! Can't wait to see them down in MD!"
We responded:
"Thank you, Brooke! I'm delighted to hear that Katie made your experience with getting insurance so smooth and understandable. Our team is committed to providing caring and straightforward service, and it's wonderful to know we achieved that for you. We look forward to seeing you in MD! Let us know if there's anything else we can assist with."
Profile photo of Tami Christou-LeBrun

Tami Christou-LeBrun

October 31, 2025

5  out of  5
rating by Tami Christou-LeBrun
"Great office with professional and knowledgeable ladies. Victoria was a pleasure to work with and provided wonderful personalized service. She took care of all the steps in between making the switch to State Farm easy and so simple! 10/10"
We responded:
"Thank you, Tami, for your fantastic review! I'm so happy to hear that Victoria made your transition to State Farm smooth and easy. Our team is dedicated to providing personalized service, and it's great to know we hit the mark for you. If you ever need anything else, feel free to reach out!"
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Tiara Watkins

October 30, 2025

5  out of  5
rating by Tiara Watkins
"Made everything so easy I truly appreciate it"
We responded:
"Thank you, Tiara! I'm happy to know that everything was made easy for you. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ashley Haynes

October 29, 2025

5  out of  5
rating by Ashley Haynes
"All the ladies are amazing and so helpful!!!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to hear that our team was able to assist you so well. We’re always here to help with any of your insurance needs!"