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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Nicole Rice

October 28, 2026

5 out of 5 rating by Nicole Rice
"I’m very satisfied with the customer serviceMy representative McKenzie is the best. She is very helpful and willing yo go the extra mile for her customers. Thanks McKenzie for everything that you do"
We responded:
"Thank you, Nicole! We are thrilled to have you as our customer. Please reach out anytime! "
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Shaun Ritchey

October 22, 2026

5 out of 5 rating by Shaun Ritchey
"Liz is great. Responsive, helpful, timely, affordable. Highly recommend"
We responded:
"Thank you for the 5-star review of Liz Sherstad’s team - we really appreciate your kind words! "
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Jenelle

October 20, 2026

5 out of 5 rating by Jenelle
"Liz Sherstad and her team made the process of obtaining homeowners and vehicle insurance seamless and smooth! All our questions were answered promptly and many different options were set forth which gave us the ability to choose what was best for our situation. We appreciate their hard work!! Happy to be a new customer!"
We responded:
"Thanks so much for the amazing review, Jenelle! We really appreciate your support here in Baltimore. Just reach out anytime if you need us - we’re here for you. "
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Jay W

October 12, 2026

5 out of 5 rating by Jay W
"Very very helpful! Called me back right away and helped me with what I needed!!"
We responded:
"Jay, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Baltimore insurance team! - Your State Farm Agent, Liz Sherstad "
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Nicholas Johnson

October 12, 2026

5 out of 5 rating by Nicholas Johnson
"Great service and staff!! Highly recommend for all your insurance and investment needs!!"
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Brina Bolden

October 10, 2026

5 out of 5 rating by Brina Bolden
"They helped me quickly and professionally. Thanks, Katie!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Olatunbosun Fakiye

October 5, 2026

5 out of 5 rating by Olatunbosun Fakiye
"Liz took good care of my needs and was very knowledgeable about my policy. Will definitely recommend their Office. Thanks again Liz."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Liz Sherstad’s team. "
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darrian kelly

September 30, 2026

5 out of 5 rating by darrian kelly
"Victoria- she’s awsomeeeeeee"
We responded:
"Hi darrian, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Liz Sherstad’s team.  Please reach out to us if any questions come up!  - Liz Sherstad’s Insurance Team "
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Alfred Coleman

September 25, 2026

5 out of 5 rating by Alfred Coleman
"She was real helpful and assisted me real good"
We responded:
"Thank you so much for your wonderful feedback of us here at Liz Sherstad’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Liz Sherstad’s Insurance Team "
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Courtney Bednarek

September 22, 2026

5 out of 5 rating by Courtney Bednarek
"Everytime I call the office I’m greeted warmly and all my questions are answered and I’ve honestly never had a better experience with an insurance company! Katie and McKenzie are my insurance lifelines! I honestly feel like these ladies know me very personally and make sure my car and home owners ins is always up to date! Thank you!"
We responded:
"Thank you so much for the 5 stars, Courtney! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Hadley Gordon-Robertson

September 11, 2026

5 out of 5 rating by Hadley Gordon-Robertson
"Every time I have questions and call this agency, I am blown away by the incredible customer service and assistance! The last few weeks I have had the pleasure to work with Mackenzie, who has carefully answered each of my questions and made sure that I had all the information I needed. I will forever recommend Liz Sherstad's State Farm office!"
We responded:
"Hadley, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Don Comminiello

September 8, 2026

5 out of 5 rating by Don Comminiello
"Katie was fantastic throughout the entire process, very helpful!"
We responded:
"Don, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Rinne H

September 3, 2026

5 out of 5 rating by Rinne H
"I had the pleasure of working with Katie today on a few rental properties. She is so friendly, helpful and professional. I was so impressed with how great she is. Thank you for all of your help!"
We responded:
"Thank you so much for the 5 stars, Rinne! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Mason Stoltzfus

September 1, 2026

5 out of 5 rating by Mason Stoltzfus
"I am so glad a friend recommended me to call them. They were pleasant, helpful and I feel like I got a great quote. 10/10"
We responded:
"Thank you so much for the 5-star rating, Mason! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Liz Sherstad "
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Mary Owusu Ansah

September 1, 2026

5 out of 5 rating by Mary Owusu Ansah
"The girl Victoria Troche who works for Liz Sherita’s, is very nice, in making me smile understanding and taking me through all policies I needed. God bless her for me . She is a great worker"
We responded:
"Thank you for the 5-star review of Liz Sherstad’s team - we really appreciate your kind words! "
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Meridith Price

August 30, 2026

5 out of 5 rating by Meridith Price
"Victoria was very helpful and got us a great price, I would highly recommend her"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Baltimore. "
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Natasha Fleury

August 27, 2026

5 out of 5 rating by Natasha Fleury
"I was put in touch with this office through another State Farm office and have had the pleasure of working with Victoria on a homeowner’s policy. She has been amazing! The amount of time, detail and attention she has provided as we navigate this for the first time has been incredible. She is helpful and kind and makes me feel like I’m her only client. Because of my interaction with her, we are exploring bundling all our policies with State Farm. Not because she sold me, but because I felt genuinely taken care of. Would absolutely recommend this office!"
We responded:
"Hi Natasha, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Liz Sherstad’s team.  Please reach out to us if any questions come up!  - Liz Sherstad’s Insurance Team "
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Amy Decker

August 18, 2026

5 out of 5 rating by Amy Decker
"Liz's office and staff are amazing! They go ahead and beyond. I've been insuranced with State farm for 30 years. My carwas totaled from an accident and Victoria made the whole process so smooth and easy to handle and navigate. Purchased a new car and that transition was just as smooth. Anytime I have a question they are always available to help.

😍❤️"
We responded:
"Amy, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Baltimore insurance team! - Your State Farm Agent, Liz Sherstad "
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Gaurav Raj Shrestha

August 14, 2026

5 out of 5 rating by Gaurav Raj Shrestha
"I was assisted by Victoria and she was experienced and very knowledgeable. She helped me work through a policy that I was happy with and would love to work with her again."
We responded:
"Thank you for the 5-star review of Liz Sherstad’s team - we really appreciate your kind words! "
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Natalie Somers

August 13, 2026

5 out of 5 rating by Natalie Somers
"Katie was so helpful and easy to work with!"
We responded:
"Thank you so much for the 5 stars, Natalie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Arif Chowdhury

August 11, 2026

5 out of 5 rating by Arif Chowdhury
"Very helpful and friendly support from the agent . I very much appreciate this ."
We responded:
"Thank you for the stars, Arif! We are thrilled to have you as our newest customer! "
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Erdi Tasbas

August 6, 2026

5 out of 5 rating by Erdi Tasbas
"Victoria is awsome she very helpful and friendly. Thank you for helping to me."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Myles Cheatham

August 6, 2026

5 out of 5 rating by Myles Cheatham
"Worked with Katie to switch my insurance provider to SF. She mad everything super easy and was thorough explaining any pertinent coverage information. This is the most personable experience I have ever had with an insurance company."
We responded:
"Myles, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Baltimore. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Liz Sherstad and Team "
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Ali Rizvi

August 4, 2026

5 out of 5 rating by Ali Rizvi
"I had a great experience interacting with Katie. She is extremely knowledgeable and helped me understand the coverage. She explained exactly what I needed versus what I didn't, and she never tried to upsell me. She always takes the time to make sure you understand and answers any questions you have. I highly recommend her!"
We responded:
"Hi Ali, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Liz Sherstad, Your State Farm Agent "
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Daniel Fitzgerald

August 3, 2026

5 out of 5 rating by Daniel Fitzgerald
"Liz and Katie were incredibly helpful through our process of exploring insurance options. I never felt pressured, and they helped me find a deal that was within our price range and fit our needs! Thank you so much!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "