State Farm® Insurance Agent Liz Sherstad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Arif Chowdhury
August 11, 2026
5
out of
5
rating by Arif Chowdhury
"Very helpful and friendly support from the agent . I very much appreciate this ."
We responded:
"Thank you for the stars, Arif! We are thrilled to have you as our newest customer! "
Erdi Tasbas
August 6, 2026
5
out of
5
rating by Erdi Tasbas
"Victoria is awsome she very helpful and friendly. Thank you for helping to me."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Myles Cheatham
August 6, 2026
5
out of
5
rating by Myles Cheatham
"Worked with Katie to switch my insurance provider to SF. She mad everything super easy and was thorough explaining any pertinent coverage information. This is the most personable experience I have ever had with an insurance company."
We responded:
"Myles, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Baltimore. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Liz Sherstad and Team "
Ali Rizvi
August 4, 2026
5
out of
5
rating by Ali Rizvi
"I had a great experience interacting with Katie. She is extremely knowledgeable and helped me understand the coverage. She explained exactly what I needed versus what I didn't, and she never tried to upsell me. She always takes the time to make sure you understand and answers any questions you have. I highly recommend her!"
We responded:
"Hi Ali, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Liz Sherstad, Your State Farm Agent "
Daniel Fitzgerald
August 3, 2026
5
out of
5
rating by Daniel Fitzgerald
"Liz and Katie were incredibly helpful through our process of exploring insurance options. I never felt pressured, and they helped me find a deal that was within our price range and fit our needs! Thank you so much!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Douglas Smith
July 31, 2026
5
out of
5
rating by Douglas Smith
"Very professional and knowledgeable"
We responded:
"Douglas, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Ebony Houser
July 24, 2026
5
out of
5
rating by Ebony Houser
"Victoria was amazing."
We responded:
"Thank you for the compliment to Victoria! We agree 🤩"
Isabella Sanders
July 22, 2026
5
out of
5
rating by Isabella Sanders
"Had a great experience setting up our renter’s insurance. Victoria was a great help and super responsive! She answered all of my questions with clarity and honesty."
We responded:
"Thank you for the feedback, Isabella! We pride ourselves on being available to our customers to make sure they understand their coverage and have their questions answered!"
Carly Jasinski
July 21, 2026
5
out of
5
rating by Carly Jasinski
"This office is so helpful and responsive! Take the time to explain your policy thoroughly and let you make the final decision :)"
We responded:
"Thank you, Carly! It was a pleasure to help you this week! "
Jim Gordon
July 17, 2026
5
out of
5
rating by Jim Gordon
"Great rates and service from Victoria."
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear you received great rates and service from Victoria. We're always here to help if you need anything else!"
Gail Brown
July 16, 2026
5
out of
5
rating by Gail Brown
"It was a pleasure working with Victoria she was patient and explained everything clearly"
We responded:
"Thank you, Gail! I'm happy to hear that Victoria was able to assist you with patience and clarity. We strive to make every experience as smooth as possible. Let us know if we can help with anything else!"
B Theard
July 2, 2026
5
out of
5
rating by B Theard
"Called for a home quote, all my questions were answered completely and efficiently. The recommendations were practical not pushy."
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that your experience with our office was efficient and that you found our recommendations practical. Let us know if we can help with anything else!"
Stephen Hiebler
July 2, 2026
5
out of
5
rating by Stephen Hiebler
"Mackenzie and Victoria were great to work with! They made sure I was comfortable and all questions were answered about my policy."
We responded:
"Hi Stephen, thank you! We love to hear that Mackenzie and Victoria made your experience a positive one. We're always here to help!"
David Elias
June 19, 2026
5
out of
5
rating by David Elias
"Always appreciated working with Liz and the team. They were always available to answer questions, help with adjusting policy and understanding different levels of coverage. Highly recommend this team"
We responded:
"Thank you, David! I'm glad to hear that you had a positive experience with our team. We strive to be available and helpful, whether it's answering questions or assisting with policy adjustments. We truly appreciate your recommendation. Let us know if we can help with anything else!"
Anand Panyam
June 12, 2026
5
out of
5
rating by Anand Panyam
"Amazing support and super helpful !!
Victoria is great!"
We responded:
"Anand, thank you for taking the time to leave us a review! I'm happy to hear that Victoria provided amazing support and was super helpful. We're glad to have her on our team. Let us know if we can help with anything else!"
Surya Panyam
June 12, 2026
5
out of
5
rating by Surya Panyam
"We had a great experience! Our representative Victoria Troche was really helpful!"
We responded:
"Surya, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience and that Victoria was able to assist you so well. We're here if you need anything else!"
Marlon Dingzon
June 11, 2026
5
out of
5
rating by Marlon Dingzon
"Victoria was absolutely outstanding throughout the entire insurance process. As a first-time homebuyer, I had a lot of questions and wasn’t familiar with many of the details, but she took the time to explain everything clearly and thoroughly. Her professionalism, patience, and willingness to help made what could have been a stressful experience feel simple and manageable. I never felt rushed, and she always made sure I understood my options and felt confident moving forward. The level of customer service she provided truly reflects the quality and values of your company. Thank you, Victoria, for going above and beyond. I greatly appreciate all of your help and would highly recommend both you and your team to anyone looking for insurance services. ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Marlon, for taking the time to leave us such a thoughtful review! I'm really happy to hear that Victoria made the insurance process smooth and stress-free for you. We always aim to provide clear and supportive service, and it's great to know that Victoria's professionalism and patience stood out to you. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Alisha Baker
June 10, 2026
5
out of
5
rating by Alisha Baker
"Katie is so helpful and so personable. It feels like talking with a friend, as she takes great care and comes from a place of compassion to set up insurance that is personalized."
We responded:
"Thank you, Alisha! I'm really happy to hear that Katie made your experience feel so personal and friendly. We always aim to provide compassionate and tailored service. We're here if you need anything else!"
Raegan Glenn
June 4, 2026
5
out of
5
rating by Raegan Glenn
"I worked with Victoria. She was very helpful and provided great service!"
We responded:
"Raegan, thank you for taking the time to leave us a review! I'm happy to hear that Victoria was able to provide you with helpful and great service. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Ms LadyLibra83
May 8, 2026
5
out of
5
rating by Ms LadyLibra83
"My State Farm Representative Victoria is really Great!! She is very knowledgeable and explained my coverage to a T I'm so happy I this accomplished and you can never ever go wrong with State Farm Insurance I've had policies with them on/off since 2010."
We responded:
"Thank you! I'm glad to hear that Victoria was able to provide you with such a thorough explanation of your coverage. It's wonderful to know that you've had a positive experience with us over the years. We’re here if you need anything else!"
Jiacheng Li
May 6, 2026
5
out of
5
rating by Jiacheng Li
"This is my first time choosing State Farm and Victoria was incredibly helpful and patient with my questions. She made the whole process a lot easier than I expected."
We responded:
"Thank you for your review, Jiacheng! I'm glad to hear that Victoria was able to assist you effectively and make the process smooth. We appreciate your trust in us and are here to help with any future questions or needs. Thanks for choosing us!"
Owen
May 1, 2026
5
out of
5
rating by Owen
"I worked with Victoria to setup a policy for a new condo. She was a great communicator and answered all of the many questions I had for her as we discussed several different policy options. Looking forward to continue working with her in the future. Thank you!"
We responded:
"Thank you, Owen! I'm happy to hear that Victoria was able to assist you effectively with your policy. It's wonderful to know she communicated clearly and addressed all your questions. We look forward to continuing to support you! Let us know if there's anything else we can do for you."
Jose Cepero
April 30, 2026
5
out of
5
rating by Jose Cepero
"I had the pleasure of working with this amazing team. Mackenzie did a great job of explaining my coverages and making my transition easy and seamless. I highly recommend to anyone looking for quality insurance!"
We responded:
"Thank you, Jose! I'm so happy to hear about your positive experience with Mackenzie and our team. We strive to make transitions smooth and ensure you understand your coverages. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
Jasmine Hobbs
April 29, 2026
5
out of
5
rating by Jasmine Hobbs
"Love this office for my life insurance! I will definitely look into home insurance when the time comes. Shoutout to Victoria for getting me quoted for life insurance! :)"
We responded:
"Thank you, Jasmine! I'm glad to hear you're happy with our office for your insurance needs. Victoria will be thrilled to know she made a positive impact by helping with your quote. When you're ready to explore more insurance, we're here to assist you! Let us know if there's anything else we can do for you."
Geneva Pohl
April 25, 2026
5
out of
5
rating by Geneva Pohl
"The team at State Farm was amazing, explained everything very well and were extremely knowledgeable and easy to work with!"
We responded:
"Thank you, Geneva! I'm happy to hear that our team provided you with clear explanations and a great experience. We always aim to be knowledgeable and easy to work with. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"